Overview
At Imani Fragrance Studio, we strive to ensure the quality of our products. Please read our policy carefully before making a purchase.
Refund Policy
- No refunds will be provided for any purchases made on our website.
- All sales are considered final.
Return Policy
- Returns are only accepted if the product is damaged at the time of delivery.
- You must raise a return request within 7 days of delivery.
Eligibility for Returns
To be eligible for a return:
- The item must be damaged upon delivery
- The item must be unused and in its original packaging
- Proof of purchase (order confirmation or receipt) is required
Return Process
- To request a return, please contact us at:
info@imanifragrancestudio.com - Share your order details and images of the damaged product
- Once approved, we will guide you with the next steps
Important Notes
- Returns requested after 7 days of delivery will not be accepted
- Products that are not damaged are not eligible for return
- Shipping charges (if any) are non-refundable
Exchanges
- We only offer replacement/exchange for damaged products (subject to availability)
Contact Us
For any questions regarding returns, please contact:
Info@Imanifragrancestudio.Com