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At Imani Fragrance Studio, we maintain the highest standards of quality and hygiene. We allow returns only in cases where the product is received in a damaged condition.
If your item is damaged, you must notify us within 7 days of delivery to be eligible for a replacement. Please note that no refunds will be provided; we exclusively offer exchanges for the same item to ensure you receive a perfect product.
Please be advised that no refunds will be provided once a purchase is completed. In the event of a documented shipping damage reported within our 7-day window, we will gladly provide a replacement of the same product to ensure you receive the quality you expected.
If your bottle is damaged during transit, please email info@imanifragrancestudio.com within 7 days. You must include your order number and clear photos of both the damaged product and the shipping packaging. Once verified, we will arrange for a replacement to be sent to you immediately.
We understand that scent is personal. We offer a ‘Discovery Set’ featuring 2ml samples of our most popular fragrances. This allows you to experience how the notes evolve on your skin before investing in a full-sized bottle.
To truly unlock the soul of a fragrance and ensure it lasts throughout the day, application is key. We recommend following these three professional steps:
Yes, we take your privacy and security seriously. Our website uses SSL encryption and complies with international data protection standards. Your personal and payment information is never shared with third parties without your consent.
We source only the finest, sustainably harvested essences from around the world.
Each bottle is inspected by hand in our studio to ensure perfection before it reaches you.
Your privacy and security are our priority. Every transaction is 100% encrypted and safe.
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